Rafael Ramos
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Activity overview
Latest activity by Rafael Ramos-
Rafael Ramos created an article,
Disclaimer
This Terms and Conditions Agreement (the "Agreement") governs your use of the websites, mobile applications, and other online and mobile services that link to or post this Agreement (collectively, ...
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Rafael Ramos created an article,
The benefits of using technology in sport
The use of technology in sports is growing rapidly. In football, for instance, new devices are used for different reasons such as to help referees in decision-making and to quantify the athletes’ p...
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Rafael Ramos created an article,
5 Tips for Supporting Your Favorite Football Team
As summer heat gives way to autumn's chill, many American sports fans have one thing on their minds -- football. Turn on the TV any Saturday or Sunday night from September through January and you...
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Rafael Ramos created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Rafael Ramos created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Rafael Ramos created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Rafael Ramos created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Rafael Ramos created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Rafael Ramos created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Rafael Ramos created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...